Refund policy

Returns & Refunds Policy

We want you to love your VidaVibe Volleyball gear. If something isn’t right, here’s how our return process works:

Returns

  • You have 30 days from the date of purchase to return your item.

  • Customers are responsible for return shipping costs.

  • Once we receive and inspect your return, we’ll issue a full refund back to your original payment method.

Refunds

Once your return is received and inspected, you’ll get an email confirmation. If approved, your refund will be processed and credited back to your original payment method within a few business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange for the same item, email us at info@vidavibe.com and send your item to:

VidaVibe
4615 Gulf Blvd Unit 108
St Pete Beach, FL 33706
United States

Shipping for Returns

To return your product, please ship it to the address above. Customers are responsible for paying return shipping costs.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.